Calmony - Verifying Landlords

Please see below our Guide for Verifying landlords:

All landlords you hold funds on behalf of, even Let Only landlords, need to be verified, before you can pay them.

*Please note, at least one landlord must be verified before your account can receive funds. 

You must add a landlord, before you can start verifying them. We have a guide for that here:

https://letmc.zendesk.com/knowledge/editor/01JV6VJ7KASFP02QKSSXC3S20N/en-us?brand_id=7374787

All verifications can be tracked, managed, and actioned from the 'Payee Verifications' section. 

The Stages are:

• Not Started - you have not begun the verification process.
• Started - Missing Details - the process has begun, but required details are missing. These can be manually added, or, you can send the landlord the 'Missing Details Form' for them to complete. They will not progress to the next stage, until all missing details are entered. 
• Submitted for Processing - All missing details have been completed, and they have been sent their ID checks, but the ID check has not been completed. 
• Reffered - ID checks completed, however some details provided have not been auto-verified - We will reach out within 48 hours to clarify what is required.
• Declined - The verification was declined - we will contact you to let you know what details caused the decline. 
• Errored - This stage happens automatically, if the client does not complete their ID checks after 30 days. 

If you have any questions, or are unsure on any verifications, please contact [e-mail]