We have a guide on how to send these out automatically, here:
However, some landlords, especially elderly, or non-tech savvy, or without a camera/smartphone may struggle with completing these. The checks can be completed on any device, and it may be beneficial to have your landlords come into the office, or travel out to them to assist with this.
You can find the links they are sent, from the 'Notes' section of any payee record, first, just find the landlord/payee you want to get the link for, and click on their ID, to take you into their record:
From their record, the 'Notes' section will show a log of all communication to them. Here, you can see the emails sent, at what time, and the content of those emails:
Clicking on a note, will show the full content of the emails sent, which will include the links to any Forms/ID checks sent:
It does not matter which device a landlord/payee does the verification on, theirs, yours, the companies, so long as it is of them, and not a screenshot.
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