The Reconcile to bank report will show the balance that should be in the Client Bank Account(s) for any date in the past. It relies on all bank statement entries for the period having been uploaded (but not necessarily posted/reconciled).
You Can access this report by going to the accounting tab
And in the reports section, click the button for Reconcile to Bank
Once you click this report, you will need to choose a date (in the past) to run the report, and click Generate report
You will see this screen:
You will be able to change the items per page, to view the report as a whole.
You will see from this report that there are different sections for sales, people balances and unreconciled payments.
The total balance is found at the very bottom of this report, and you need to check that it matches with your bank account in the real world.
If these figures don't match, you will need to contact the support team. Before you call we will need to know the date that it last matched, and that you have uploaded ALL bank statemented relating to the accounts on LetMC