The Reconcile System to Bank report will show the balance that should reflect from the Client Bank Account(s) and any other account you have on AgentOS combined, for any date in the past. It relies on all bank statement entries for the period having been uploaded (but not necessarily posted/reconciled).
You can access this report by going to the Accounting tab and looking to the bottom half of the page. Now click the button for Reconcile to Bank. Once you click this report, you will need to choose a date (please select one that is in the past, at least one day before the present day) to run the report, and click Generate report.
Please go to the 'Accounting' section.
You will then see a report called 'Reconcile System to Bank'.
You will see from this report that there are breakdowns for different sections on sales, people balances and unreconciled payments.
The total balance is found at the very bottom of this report, and you need to check that it matches with your real life bank accounts.
You can also change the items per page, to view the report as a whole. You will see from this report that there are different sections for sales, people balances and unreconciled payments.
You need to check that the total balance matches with your bank account in the real world.
If these figures don't match, you will need to contact the support team. Before you call we will need to know the date that it last matched, and that you have uploaded ALL bank statemented relating to the accounts on agentOS.
There is an excel version of this report attached as an example.