Reconciling Cash & Card Payments

Once you have taken a cash or card payment against an individual profile on agentOS, you will need to mark this as paid in / banked before being able to reconcile this to your real life bank transaction. 

Please see the following guide if you would like the prior instructions on taking a cash or card payment:

Take a Payment

Cash Payments

To begin reconciling you cash payment head into your bank account on agentOS and select Make a Bank Deposit on the left hand ladder

This area will display any outstanding cash payments which have not yet been marked as banked

To make any payment as banked tick the box against the payment and select the Make a Bank Deposit button at the bottom of the screen

You will then be asked to specify a description for the bank deposit

Once you have completed this screen click the Confirm button in the bottom right corner. 

This will turn the cash payment into a payment group, which can then be reconciled to a real life transaction showing on your bank statement under the Reconcile Statements area. 

For more information on Payment Groups, please see the following guide

All Payment Groups

Card Payments

The steps to reconcile a card payment is very similar to that of reconciling cash payments. Head into your bank account on agentOS and select Bank Card Payments on the left hand ladder

This area will display any outstanding card payments which have not yet been marked as banked

To make any payment as banked tick the box against the payment and select the Bank Debit / Credit Cards button at the bottom of the screen

You will then be asked to specify a description for the card payment

Once you have completed this screen click the Confirm button in the bottom right corner. 

This will turn the card payment into a payment group, which can then be reconciled to a real life transaction showing on your bank statement under the Reconcile Statements area. 

For more information on Payment Groups, please see the following guide

All Payment Groups

Linking a Cash or Card payment to a statement entry

To reconcile the cash or card payment against a real life statement entry head to Reconcile Statements on the left hand ladder

Once your cash or card confirmation transaction appears on your statement head to the against button against the payment and select Link as Payment or Deposit

From the pop-up screen select the cash or card payment you would like to match it to, and then click the confirmation button in the bottom right corner

Once you have linked the transaction you can post this to the account