Removing and or changing an end date

Please be aware that the removal of an end date can only be done if the tenancy is still active (in the signed stage) this cannot be actioned on an ended tenancy. 

And the changing of an end date can be actioned on signed tenancies and ended (as long as the date you are changing it to for an ended tenancy is before the current end date, you cannot extend the tenancy in this way). 

Removing an end date:

1. Go to tenancies on the left hand ladder

2. Click actions on the right and Clear End Date

3. If you have a pop up you cannot clear the end date, you may need to rescind the end notice first.

Changing an end date:

1. Go to tenancies on the left hand ladder

2. Click on the tenancy you want to amend the end date for 

3. Go to manage end notices on the left hand ladder

4. If there are any active and issued notices in place here please go to actions > skip or rescind 

5. Then go back to the tenancies section under the property

6. Actions against the tenancy and End Tenancy & Schedule Notice