How to fix: cash or card payment linked as electronic payment

If you've linked and posted a cash or card payment as an electronic payment by mistake so it shows on the person's account twice you need to delete the payment group from your manage payment group list.

 

• click onto accounting
• click onto the account
• select All Payment Groups
• Find the payment and click "Actions" then "Delete" on the right hand side

This will reverse the item on the individuals account for you.