MyProp App - Your Complete Client Portal Solution

MyProp is agentOS's revolutionary client portal that transforms how your customers engage with your agency. Providing 24/7 access to accounts, documents, and services, MyProp delivers an exceptional customer experience whilst dramatically reducing your administrative workload.

Discover MyProp

MyProp is more than just a portal - it's your competitive edge. This sophisticated, branded web application empowers your clients to access their accounts independently, whether they're landlords monitoring portfolio performance, tenants reporting maintenance issues, or vendors tracking their property journey. MyProp creates a seamless, professional experience that strengthens client relationships.

Comprehensive Account Management

MyProp expertly handles these essential account types:

• Landlords - Complete portfolio management with powerful reporting capabilities
• Tenants - Streamlined tenancy management, maintenance reporting, and secure payments
• Vendors - Dynamic property marketing insights and comprehensive sale progression
• Buyers/Applicants - Intelligent property search with sophisticated offer management
• Prospects - Smart property alerts and seamless viewing coordination
• Contractors - Efficient job management with integrated invoice processing

Powerful Features That Deliver Results

Transform Your Landlord Experience

• Advanced Portfolio Insights - Real-time performance metrics with comprehensive financial analytics
• Intelligent Reporting - Customisable statement views that make financial data crystal clear
• Premium Reports - Instant access to Profit & Loss, Quickbooks, and SAS reporting
• Effortless Payment Processing - Streamlined agent payment requests with full transparency
• Complete Maintenance Oversight - Visual job tracking with photos and detailed timelines
• Smart Rent Collection - 12-month arrears analysis with proactive chase action reporting
• Portfolio Dashboard - Elegant grid view showcasing all tenancies with key financial indicators
• Detailed Property Analysis - Individual tenancy pages featuring certificates, documents, and comprehensive maintenance history

Elevate Your Tenant Experience

• Complete Tenancy Transparency - Instant access to property information, rent details, and tenancy status
• Seamless Payment Solutions - Secure online payments with automatic receipt generation
• Smart Maintenance Reporting - Intuitive request submission with real-time tracking (photo uploads coming soon)
• Digital Document Library - 24/7 access to tenancy agreements and compliance certificates
• Comprehensive Certificate Management - Easy viewing of all property compliance documentation
• Intelligent Appointment System - Clear visibility of upcoming and previous appointment cards

Revolutionise Your Sales Process

MyProp delivers dynamic experiences tailored to your property's journey:

Active Marketing Dashboard:

• Live Performance Analytics - Real-time view counts, feedback analysis, and market intelligence
• Advanced Offer Management - Instant notifications with sophisticated response tracking systems
• Comprehensive Viewing Analytics - Complete appointment history with detailed buyer feedback
• Digital Document Hub - Seamless access to property instructions and marketing materials

Post-Sale Excellence:

• Milestone Tracking System - Visual progression from instruction through to completion
• Progress-Focused Insights - Completion-oriented metrics that matter
• Complete Contact Management - All transaction parties in one professional interface
• Comprehensive Transaction History - Complete archive of offers and viewing activity

Empower Your Property Seekers

• Intelligent Property Matching - Advanced filtering based on detailed preferences
• Seamless Viewing Coordination - Effortless management of upcoming and completed appointments
• Streamlined Application Process - Quick offer submission on viewed properties
• Integrated Feedback Platform - Professional feedback system for property viewings

Streamline Your Contractor Operations

• Comprehensive Job Dashboard - Real-time overview of completed and active projects
• Advanced Job Management - Mark completions, submit invoices, and add detailed project notes
• Professional Financial Centre - Complete visibility of pending and historical invoice data
• Integrated Contact System - Direct access to all agency contact information

Flexible Access Solutions

Premium Direct Access

Your clients enjoy exclusive access through their personalised company portal: myprop.app/[YOURSHORTNAME]. This branded experience delivers immediate account access whilst reinforcing your professional identity.

Universal Access Option

Clients can alternatively visit myprop.app to select your company from their comprehensive account overview.

Professional Branding Excellence

MyProp automatically transforms with your brand identity:

• Company logo integration from your online brochure settings
• Brand colours and professional styling
• Contact information consistency across all touchpoints

Need a branding refresh? Simply contact [e-mail] and our team will ensure your MyProp portal perfectly reflects your professional image.

Effortless Client Engagement

Transform your client onboarding with our comprehensive email template system. An automated template is launching soon, but you can immediately enhance your client experience by creating this powerful invitation template via Office > Email Templates:

MyProp Invitation Email Template

Subject: Welcome to MyProp - Your Property Management Portal

Hi [Person_Title] [Person_Surname],

We're pleased to introduce you to MyProp - your personalised property management portal designed to give you full visibility and control over your property-related activities.

Getting Started with MyProp

Accessing your MyProp account is simple:

• Visit myprop.app/[CompanyShortname] to go directly to our branded portal
• For example: myprop.app/{{ClientShortname}}
• Alternatively, you can visit myprop.app and select our company from the list after logging in
• Create an account using your email address, or sign in if you already have a MyProp account

What You Can Do with MyProp

MyProp provides tailored features:

For Landlords:

• View your entire property portfolio in one place
• Access detailed financial reports and statements
• Monitor rent collection and tenant payment history
• Track maintenance requests across all properties
• Review property certificates and compliance documents

For Tenants:

• Make payments directly through the portal
• Submit and track maintenance requests
• Access important tenancy documents
• View property certificates
• See a calendar of scheduled property visits

For Vendors/Buyers:

• Track the progress of your property sale or purchase
• View and respond to offers
• Access important property documents
• Monitor viewings and feedback
• Stay connected with all parties involved in your transaction

For Contractors:

• Manage your assigned maintenance jobs
• Submit invoices directly through the portal
• Track payments and view statements
• Access property contact information

Need Help?

If you have any questions about using MyProp, please don't hesitate to contact our team at [SupportEmail] or call us at [SupportPhone].

We're confident that MyProp will enhance your experience with us by providing transparency, convenience, and control over your property matters.

Thank you for choosing [CompanyName].

Best regards,

[Staff_Name] [Staff_JobTitle] [CompanyName] [CompanyPhone] [CompanyEmail]

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Maximise your MyProp impact with these strategic approaches:

• Strategic URL placement: Feature your direct MyProp URL myprop.app/[YOURSHORTNAME] prominently
• Email signature integration: Include MyProp access in every client communication
• Website enhancement: Add a dedicated client portal section to your site
• Professional welcome communications: Deploy our proven template for maximum client adoption

Simple Implementation Process

New Agency Partners

Discover how MyProp can revolutionise your client experience - contact [e-mail] for comprehensive setup guidance and implementation strategy.

Existing agentOS Clients

MyProp is ready and waiting as part of your agentOS investment. Contact [e-mail] to unlock your portal's full potential and customise your client experience.

Advanced Technical Foundation

MyProp delivers enterprise-level performance:

• Universal compatibility across all modern browsers and devices
• Responsive excellence ensuring optimal experience on desktop, tablet, and mobile
• Zero-friction access via web browser (no downloads required)
• Seamless integration with single sign-on across all MyProp instances

Your Success Guarantee

Technical Excellence: For comprehensive support or MyProp functionality questions, our expert team awaits at [e-mail].

Strategic Guidance: New client setup and onboarding excellence through [e-mail].