Contra

On agentOS, there is no need for the Contra button as for every action there is a reversal which can help.

Some examples of this would be:

To reverse a charge, you would Apply a Refund.

To reverse a refund, you would Apply a Charge.

To reverse rent that has been paid to a landlord in error, you would apply a "Manual Rent Refund" which will send the money back to the tenant.

To undo a payment group you have made through Making or Taking a Payment and not yet reconciled to a statement entry, you may simply delete the payment group from "All Payment Groups" and make or take the payment again 

For any instances whereby you feel you require a Contra option, please contact agentOS support and one of our advisers shall be on hand to help.