Your First Bank Statement Reconciliation

Q: I'm new to agentOS—what's bank statement reconciliation and why do I need to do it daily?

A: Bank statement reconciliation is the process of matching the payments shown on your bank statement with the payments recorded in agentOS. You'll do this every day for the previous day's landlord and contractor payments. This is essential because it ensures your system records match what's actually happened in your bank account, keeping everything accurate and audit-ready. It's one of the first tasks you'll do each morning in agentOS.

Q: How do I reconcile my first bank statement in agentOS?

A: For your first reconciliation, navigate to your bank statements in agentOS and look at the previous day's landlord and contractor payments. For each transaction, use the "Link as Payment or Deposit" function to match the bank statement entry with the corresponding payment in your system. Don't worry if this feels slow at first—it gets much quicker once you're familiar with the process and your regular payments. If you're unable to match any payments during your first few reconciliations, contact Support for assistance.

Q: What if I can't match a payment during my first reconciliation?

A: Don't panic—this is common when you're new to agentOS! If you're unable to match a payment, contact Support straightaway. They're used to helping new agentOS users and will guide you through identifying the payment and linking it correctly. It's important not to leave unmatched payments, as this will affect your account accuracy going forward.

Q: How will I know if I've done the reconciliation correctly?

A: When you've successfully linked a transaction using "Link as Payment or Deposit", it should match up with a payment in your system and clear from your reconciliation list. If you're unsure whether you've completed it correctly during your first few days with agentOS, contact Support to review your reconciliations—they're happy to help new users get confident with this daily task.