Reconciling one statement entry to more than payment group

 Please click here for the full payment group guide

Sometimes you may need to link a singular statement entry to cover more than one payment group. All you need to do in this case is "combine" the payment groups until they total to the same amount as the statement entry.

To do this, please go to to the payment groups list, tick the boxes to the left hand side of the entries and then click "Combine" at the bottom. This will allow you to reconcile with ease.

Let's go through this step by step.

To get to this section, you need to click on 'Accounts'.

Now go to 'Bank Accounts'.

Please select your 'Client Account'.

You will then see 'All Payment Groups' in the left hand ladder.

From this section you can combine payments. You will use this to combine payment groups as mentioned earlier in this module, for linking multiple payment groups so that they total an overall balance. This is useful for linking to statements during reconciliation.

To do this, please select the boxes on the left hand side that you want to combine.

You will then need to click onto the 'Combine' button.

Payments have now been added together and it will total a new overall amount on the merged payment group.

This will then show as one payment when you go to link the payment in the reconcile section.

If you want to split these payments, you simply need to tick the box to the left of the merged payment group and click on 'Split'.